Privacy Policy

Restel Guest House

Restel Guest House is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, the IT Rules, 2011, and the Digital Personal Data Protection Act, 2023.

Information We Collect

We may collect the following personal information when you use our website or services:

• Name

• Mobile number

• Email address

• Booking, stay, and payment-related details

• Any information voluntarily provided through forms, calls, or emails

We may also collect non-personal information such as browser type, IP address, device information, and website usage data for operational and analytical purposes.

Purpose of Collection

Your personal information is collected and used for the following purposes:

• Room booking and accommodation services

• Customer communication and support

• Legal and regulatory compliance

• Improving our services and website experience

Consent

By using our website or submitting your personal information, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

Disclosure of Information

We do not sell, rent, or share your personal information with third parties, except:

• When required by law or government authorities

• To comply with legal obligations

• To protect the rights, safety, or property of Restel Guest House

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable Indian laws.

Data Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, misuse, loss, or disclosure, as required under Indian law.

Your Rights

As per applicable Indian data protection laws, you have the right to:

• Access your personal information

• Request correction of inaccurate or incomplete data

• Withdraw consent, subject to legal and contractual obligations

Requests related to your personal data can be made using the contact details below.

Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. Restel Guest House is not responsible for the privacy practices or content of such websites.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page and will be effective immediately upon posting.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact:

Restel Guest House

Guwahati, Assam, India

Phone: +91 9181032604

Email: contact@restelguesthouse.com